1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, billing and shipping address, and payment information when you make a purchase.

• Contact details when you sign up for our newsletter or contact us.

Non-Personal Information

• Browser type, device details, IP address, and site usage data collected through cookies or analytics tools.

Communication Information

• Any messages or inquiries sent via our contact form, email, or social media.

We only collect what’s needed to process orders, provide service, and enhance your experience.

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2. How We Use Your Information

We use your information to:

• Process and ship orders

• Communicate order updates or respond to inquiries

• Improve website performance and user experience

• Send promotional or marketing emails (only if you’ve opted in)

• Comply with legal obligations and prevent fraud

We never sell or rent your personal information.

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3. Legal Basis for Processing (GDPR)

For visitors in the European Economic Area (EEA), we process your personal data under these legal bases:

• Consent – when you opt in to communications

• Contract – when fulfilling an order

• Legal obligation – when required by law

• Legitimate interests – such as improving website functionality

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4. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

• Access or request a copy of your personal data

• Correct or delete your data

• Object to or restrict processing

• Withdraw consent for marketing communications

• Request that we do not sell or share your personal data (for California residents)

To exercise these rights, contact us at matthew@mrossphotography.com. We’ll respond within the timeframe required by law.

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5. Cookies & Tracking

Our website uses cookies to improve site functionality and personalize your experience. Cookies may also be used for analytics and marketing purposes.

You can disable cookies through your browser settings, but some site features may not work as intended.

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6. Third-Party Services

We may use trusted third-party services such as payment processors, shipping carriers, and analytics providers. These partners only receive the information necessary to perform their tasks and must handle it securely.

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7. Data Retention

We keep your personal data only as long as needed to fulfill orders, meet legal obligations, or resolve disputes.

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8. Data Security

We use industry-standard safeguards to protect your personal information. While no online system is 100% secure, we take every reasonable measure to ensure your data remains protected.

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9. International Data Transfers

If you are visiting from outside the United States, your information may be transferred to and processed in the U.S. We ensure such transfers comply with applicable data protection laws.

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10. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from them.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new “Last Updated” date.

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12. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: matthew@mrossphotography.com
Website: mrossphotography.com

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